Refund policy

We want you to love your purchase. If something isn’t right, we’re here to help.

We accept returns within 30 days of delivery.
Items must be unused and in original packaging.

Customers are responsible for return shipping costs unless the item is defective.

Refunds are processed to the original payment method within 5–7 business days after the returned item is received.

To start a return, email us at info@caayal.com with your order number.